1. Why Updating Your Address Matters

Updating your address ensures:

• SSDI payments and notices reach you on time
• You don’t miss Continuing Disability Review (CDR) appointments or other SSA communications
• Your records stay accurate for Medicare and other benefits coordination

2. Ways to Change Your Address

Here are the methods to update your address with SSA:

a. Online via My Social Security Account

• Log in to your my Social Security account at ssa.gov/myaccount
• Go to “My Profile” and select “Update Contact Information”
• Enter your new address and the effective date of the change
• Confirm the update to ensure it is processed

b. By Phone

Call SSA’s toll-free number at 1-800-772-1213 (TTY 1-800-325-0778)

Speak to a representative and provide your Social Security number, old address, and new address

Phone lines are typically open Monday through Friday, 8:00 a.m. to 7:00 p.m.

c. In Person at Your Local SSA Office

• Visit your nearest Social Security office in Ohio
• Bring a valid photo ID (e.g., driver’s license, state ID, or passport)
• Complete any required forms provided by SSA staff to update your record

3. When to Update Your Address

Update your address as soon as you move or know your move-in date to avoid delays in mail delivery or payment notices. It’s also recommended to update your address with:

• Medicare, if you’re enrolled
• Supplemental Security Income (SSI), if you receive SSI along with SSDI

4. Double-Check Confirmation

After submitting your address change:

• Log back into your my Social Security account after a few days to ensure your new address is listed
• If you updated by phone or in person, call SSA to confirm the change was processed